shipping details

At Tafrah Perfumes, we aim to deliver your fragrance safely and on time.

 

1. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During sales or festive seasons, processing time may be slightly extended.

2. Shipping Time

Estimated delivery timelines:

  • Metro Cities: 2–4 business days

  • Other Cities/Towns: 3–7 business days

  • Remote Areas: 5–8 business days

Delivery timelines may vary depending on courier availability and location.

3. Shipping Charges

  • Free Shipping on orders above ₹999

  • A standard shipping fee of ₹50 applies to orders below this amount.

Shipping charges (if any) will be displayed at checkout.

4. Order Tracking

Once your order is shipped, you will receive:

  • A confirmation email/SMS

  • Tracking details with courier partner information

You can track your order using the tracking link provided.

5. Delays in Shipping

Delivery may be delayed due to:

  • Weather conditions

  • Courier issues

  • Government restrictions

  • High order volume during sales

We are not responsible for delays caused by third-party courier services, but we will assist you in resolving issues.

6. Incorrect Address

Please ensure your shipping address is accurate.

  • Tafrah Perfumes is not responsible for orders delivered to incorrect addresses provided by customers.

  • Address changes may not be possible once the order is shipped.

7. Damaged or Missing Items

If you receive:

  • A damaged product

  • A broken bottle

  • Missing items

Please contact us within 24 hours of delivery with:

  • Order number

  • Unboxing video

  • Clear photos of the issue

Claims without an unboxing video may not be accepted.

8. International Shipping (If Applicable)

Currently, we [do/do not] ship internationally.
If available, international shipping charges and timelines will be calculated at checkout.